Fundsupermart.com - Invest Globally and Profitably | Singapore, Mutual Funds, Unit Trusts, Invest, Fund Supermarket, Money

	Licensed dealer and Financial Adviser CPFIS Registered Investment Administrator

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FAQ

10 POPULAR FAQs FOR NEW INVESTORS

01. How do I open an Investment account?

02. What is a Beneficiary Account?

03. What is "Beneficial Owner" shown under the Step 5 of 7 of account opening: Anti-Money Laundering Declarations?

04. Are there any charges involved to open or maintain an account?

05. What is the sales charge do I have to pay when I buy fund with you?

06. What are the payment procedures for cash investments?

07. How do I sell?

08. Does Fundsupermart.com send out statements for my investments?

09. How safe is my cash investment and in whose name will the investment be registered in?

10. What is the Cash Fund?

QUESTION CATEGORIES

Choose a FAQ

01. About Fundsupermart.com

02. Account Opening

03. Forget Password & Update Account

04. Buying Funds

05. Selling Funds

06. Switching of Funds

07. Charges, Calculations, Dividends

08. FSM Rewards Programme

09. Payment Methods

10. New CPFIS Rules from 1 May 2009

12. USD Cash Account

14. Supplementary Retirement Scheme(SRS)

15. Regular Savings Plan (RSP)

16. Transferring of Funds

17. Void Orders, Right to Cancel

18. CPFIS registered Investment Administrator

19. Non-Singapore Based Investors

20. Deceased Account, Suspended Account

21. Security and Safety

22. Troubleshooting and Enquiries

10 POPULAR TRANSACTIONS RELATED FAQs

01. When will my buy orders be transacted?

02. When will I know about the buying price I get?

03. How do I invest with my CPF-OA funds?

04. How do I pay by Internet Bill Payment?

05. What are the new restrictions on the CPF Investment Schemes (CPFIS) from 1 Apr 2008 ?

06. When will my sell orders be transacted?

07. How long will it take for me to receive my money?

08. What are Inter switch and Intra switch?

09. What charges will I have to pay for a Switch order?

10. How do I purchase the Cash Fund using cash?

OTHER IMPORTANT FAQs

01. I have forgotten my investment account password. How do I reset new password?

02. How do I update the details in my Investment Account?

03. What is FSM Rewards Programme?

04. How does Fundsupermart.com distribute dividends from funds?

05. How can I view my holdings?

06. How do I view my online monthly statements?

07. What is a Regular Saving Plan (RSP)?

08. What are the benefits of consolidating all my holdings at Fundsupermart.com?

09. I encounter problems when I try to log in. What should I do?

10. How does investing with a CPFIS registered Investment Administrator benefit us as an investor?

CLIENT HELP

ClientHelp Line

For further assistance, call our helpline at 6557 2853 from 8am to 7pm on Mondays to Fridays, and from 9am to 1pm on Saturdays (excluding public holidays).

Email

For any inquiries or feedback, drop us an email clienthelp@fundsupermart.com and we will revert to you as soon as possible.