Important Notice: The SGD Cash Account has been closed with effect from 1 July 2009. It has been entirely replaced by Cash Fund. To know more about the Cash Fund, click here

The USD Cash Account will still be in operation, and it will continue to earn interest and you can continue to use the balances in the account for your transactions.

The net interest rates USD Cash Accounts are net of FSM annual administration fee of up to a maximum of 0.25%. This interest income less administration fee will be accrued daily and paid directly to your Cash Account every quarter.

For details on each payment method, please refer to Payment Methods FAQ.

Note: Cross currency cash deposit (i.e. deposit SGD payment into USD Cash Account) is not accepted.

You will receive an email notification informing that we have received your payment and your transaction status will be indicated as "Received". Your Ledger Balance will reflect this change.

Note:

If the payment for cross currency deposit is received before 2pm will be processed on the same business day. Payment received after 2pm will be processed on the next business day. The cash you deposit will be shown in the Available Balance in your Cash Account Summary 3 business days after we process your payment.

Note:

The cut off for interest to be credited is at the end of every calendar quarter (which means end March, end June, end September, end December).

We are getting the consolidated interest from the bank only T+2 business days after the quarter end ( T is the last business day of calendar quarter). The interest being paid will be shown in your cash account holdings on the T+4 business days after further checking and processing.

For example, the net interest rate for that day is 1%. The actual net interest accrued for that day is (1/365)% or 0.00274%. When the rate changes on the following day to say, 1.1%, the actual net interest accrued for that day is (1.1/365)% or 0.003014%.

Note:
1. The money you withdraw will be paid to you in USD dollars. An USD cheque will be paid to you.

2. 'Order date' is the date (before 3pm) you submit your online request to withdraw money.

Upon your online request, you will receive an email notification informing that we have received your request and your Available Balance status will reflect "Received." If there are insufficient funds for withdrawal, you will not be able to complete this order.

On the next business day, your transaction will reflect "Completed" and your Available Balance will be updated accordingly.

To view your historical transactions for up to past 3 months, you may click on 'transactions history'.