Untitled Document
Licensed dealer and Financial Adviser   CPFIS Registered Investment Administrator
 
FAQ

22. Transferring of Funds

1) What are the benefits of consolidating all my holdings at Fundsupermart.com (FSM)?
2) How do I transfer?
3) What are documents shall I submit to transfer my funds from another distributor?
4) How do I transfer my cash holding from my FSM Personal account to Beneficiary account or vice versa?
5) Can I transfer any funds in Singapore?
6) How long does it take to transfer in my funds (Cash/CPF/SRS) from other distributors?
7) Will the CPFOA/SA/SRS funds I transfer in to Fundsupermart.com be given IA status?
8) Is there any change to the procedure of transferring of my CPF funds from other distributors from 1 Apr 2008 onwards?
9) Can I sell / switch-sell the fund on FSM website if the transfer has not completed?
10) What should I do if I have monthly savings plan with my existing distributor?
11) Can I transfer out my funds to other distributor?


Q: What are the benefits of consolidating all my holdings at Fundsupermart.com (FSM)?

A: The benefits are:

  1. Transfer In is free of charge as and you can better manage your entire unit trust holdings.

  2. You can invest in those funds at FSM at the subsequent amount rather than the initial investment amount and enjoy greater savings.

  3. You can start an RSP program for those funds.

  4. You will pay FSM lower charges for RSP and subsequent purchases.
 
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Q: How do I transfer?

A: You will have to be one of our investment account holders. Go to Transactions > Transfer in and follow the instructions on the website. You may click here to download the required forms.

You will need to fill up transfer forms completely, depending on whether it is cash or CPF investments. After which, kindly send us the forms and the required statement.

Please note that during the transfer process, you will not be able to sell or switch the funds until the whole transfer process has completed.

 
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Q: What are documents shall I submit to transfer my funds from another distributor?

A: If you would like to transfer funds to Fundsupermart.com, you need to download forms according to your holdings either cash or non cash transfer form from our website and enclose a copy of Statement of Holding (Statement) or Initial Subscription Notes. To download the transfer forms, go to Transactions > Transfer In.
 
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Q: How do I transfer my cash holding from my FSM Personal account to Beneficiary account or vice versa?

A: If you wish to transfer your cash holding from your FSM Personal account to Beneficiary account or vice versa, please complete this form and mail it to us.
 
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Q: Can I transfer any funds in Singapore?

A: You may only transfer any of the funds that Fundsupermart.com (FSM) distributes (with some exceptions).

Exceptions:

1. We are unable to transfer HSBC Funds bought using CPF/SRS, due to restriction from the Fund Manager - HSBC Asset Management.

2. We are unable to transfer Fidelity Funds denominated in foreign currency bought using CPF/SRS.

3.We are unable to transfer all non-daily valuation funds bought using CPF/SRS. For example: United Enhanced Income fund, Schroder Glb Blossom etc.

Remarks: If you wish to transfer the funds that are not carried under FSM, please contact us (6557 2853 or clienthelp@fundsupermart.com) for further assistance.

 
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Q: How long does it take to transfer in my funds (Cash/CPF/SRS) from other distributors?

A: A) External transfer:
i) Funds purchased using cash will take about 1 to 2 months to be completed.
ii) Funds purchased using CPF/SRS will take about 2 weeks to 1 month to be completed.

B) Internal transfer:
i) The entire transfer will take maximum 3 weeks to complete.

Note: The process will take longer if we do not receive complete information required on the transfer forms.

For further information on transfers, kindly contact us at 6557 2853 or email us at clienthelp@fundsupermart.com.

 
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Q: Will the CPFOA/SA/SRS funds I transfer in to Fundsupermart.com be given IA status?

A: Yes. We will convert the holdings into "IA" status as follows:

Upon the successful transfer-in, we will sell the above funds and buy back the exact units at a later date. Clients' unit holdings will not be affected by this exercise. All charges will be borne by us. The entire sell and buy back process will take T+8 business days to complete (T refers to the transaction date of sell order).

 
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Q: Is there any change to the procedure of transferring of my CPF funds from other distributors from 1 Apr 2008 onwards?

A: There is no change to the transfer procedures. iFAST Financial Pte Ltd will effect the transfer-in of your CPF fund(s) and convert the holdings into CPF IA status as follows: upon the successful transfer-in from other distributors, iFAST will sell the above funds and buy back the exact units at a later date at no cost. Your holdings will not be affected by this conversion exercise.

For Transfer-in of CPF-SA funds

Transfer-in of CPF SA fund(s) shall be subjected to the new CPFIS restriction. For conversion from non-IA to IA status, the sales proceeds of your CPF-SA fund(s) will be credited back to your CPF-SA with CPF Board. iFAST will then request for the sales proceeds to buy back the exact units. The withdrawal request from your CPF-SA account will be successful if your balance is more than $40,000. The whole transfer process will be completed upon successful withdrawal request and the status of your CPF-SA fund will be changed to “IA” status.

Should your CPF SA balance is below $40,000, the request to buy back may be unsuccessful and the CPF-SA fund transfer will be deemed as a sell order as we will not be able to complete the whole transfer-in process due to unsuccessful withdrawal request. Please note that iFAST will not be able to refund or restore your holdings in such a situation.

For Transfer-in of CPF-OA funds

Transfer request for CPF-OA fund(s) will NOT be affected by the new CPFIS restriction even if your CPF-OA balance is below $20,000. This is because the Agent Bank Charge for both sell and buy transactions will be borne by iFAST. What we do is that we will request for the sales proceeds less agent bank charges incurred to buy back your exact units. The whole transfer process will be completed upon successful withdrawal request and the status of your CPF-OA fund will be changed to “IA” status.

To know more about the New CPFIS $20,000 rules from 1 April 2008, click here

 
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Q: Can I sell / switch-sell the fund on FSM website if the transfer has not completed?

A: You are not able to sell/ switch-sell the fund on our platform during the process of transfer until it is fully completed.
 
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Q: What should I do if I have monthly savings plan with my existing distributor?

A: You are advised to terminate the Monthly Savings Plan with the previous distributor before transferring the funds. Once transfer in has completed, you are able to apply RSP with us by going to RSP > Apply .
 
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Q: Can I transfer out my funds to other distributor?

A: For funds bought with cash or CPF/SRS that are classified under Non-IA, you can transfer them out. For funds bought with CPF/SRS that are classified under IA status, you can only transfer out to IA distributor.

You may approach the bank, fund house or distributor that you wish to transfer your holdings over and they will advise you the procedures or forms needed to facilitate the transfer. They will liaise with us and we shall proceed with the transfer after verification via phone call or email is done with the account holder at our side.

 
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For further assistance, call our helpline at 6557 2853 from 9am to 6pm on Mondays to Fridays (excluding weekends & public holidays).