If the answer to your reminder question is wrong, a hyperlink will be sent to your email address in our system. Please click on the link in the email within an hour so that your password reset request will be captured successfully. A new password will be sent to your mailing address.

In the event that you do not have the chance to click on the link within an hour, please repeat online request process again.

Upon the receipt of the activation code, you may proceed to login with your user ID followed by your self-selected password AND activation code. The user ID is your complete NRIC/passport number and password is self-selected during the account opening.

Note: Activation code will only be sent to a account applicant with overseas mailing address, once the account has been approved.

Do take note that we will not send out any new password to you by post if you have changed your password online.

We are not able to change your account information upon receiving your request by email. This is because we cannot verify the validity of the sender and information in the email.

Note: Please log in and change your information personally. You can be assured of the security and accuracy of the information.

You may login to your account at our website and go to My Account > Update Account, click on 'Change of Address' to key in your new mailing or/and residential address online.

Note:
1. Your residential address MUST match with your address on the NRIC.
2. Your mailing address must be the same with your residential address.
3. If there is a difference, an additional supporting document which showing your mailing address and a reason are required when updating the information at our website.

Upon receiving your request, we will update your particular(s) within 3 business days. You will receive a confirmation email once it is done.

Alternatively, you may mail/post us the Update Address form with supporting document as shown in the form to update your residential and/or mailing address.

Upon completion, please mail your documents to:

Fundsupermart.com
10 Collyer Quay #26-01
Ocean Financial Centre Building
Singapore 049315

US citizens/ residents:
All the funds listed in Singapore have restrictions for U.S. Citizens/Residents.

Irish residents:
Irish residents are restricted to invest into Legg Mason Value Fund.

Canada Citizens/Residents:
Canada Citizens or residents are restricted to invest into FTIF-Templeton Glb Total Ret A(mdis) SGD-H1 Fund.

Remarks: The above restriction will also apply if the beneficiary account holder of your Beneficiary Account is the respective Citizen/Resident.

Note: Change Email Address:
Once you have changed the email address online, an email with verification link will be sent to you. You will need to click on the link to effect the changes. Otherwise, our system will still reflect your old email address.

If you have updated your direct credit instructions, we will do a quick cheque deposit into your bank account on the relevant settlement date of your sell order. Please note that your bank will take 1 business day to clear the cheque. If you do not have the direct credit instruction updated, we will mail the cheque to your mailing address.

You need to key in your NRIC into the first field 'CPF Account No. Choose your agent bank name and the third field 'CPF Investment Account No' is the CPF Investment account number that your CPF agent bank has given to you.

The information will be updated immediately. Thereafter you will be able to purchase funds using your CPF monies online.

If you want to unsubscribe from the weekly e-newsletters, please login to your account and click on My Account > Update Account and click on 'Mailing List'. Select “No” and click on “Next” button.

If you already have an investment account, please log in and you can register 1 forum account by going to Advice & Support > Create Forum ID. Fill in your forum ID/Nickname. Upon completion, please click on ‘Update’ button at the bottom. Once you have done so, you will be able to post freely on our forum.

NOTE: Once you have chosen your forum ID, it cannot be changed. This is to prevent abuse by forumer(s). However, the public profile tied to your forum ID can be changed anytime as you wish.

Steps 2: Go to Advice & Support > Create Forum ID.

Steps 3: Click on ‘Register Nickname/Edit Profile’ button.

Steps 4: Uncheck ‘Enable email notifications of replies?’ box and click 'Update' button.