Equity or Balanced Funds: 1%
Fixed Income Funds: 0.5%
Selected Fixed Income Funds: 0%-0.20%
*To check out Fixed Income funds at 0%, please go to our WISE website
Money Market or Short Duration Fund: 0%

To find out the FSM sales charge of a particular fund, you can refer to the ‘Fund Charges’ table of the respective fund factsheet.

The FSM sales charge is applied at purchase and deducted from your investment amount. There is no sales charge imposed when you sell.

Note: You may have noticed ‘Remarks’ under Fund Charges table on the Fund factsheet. For more information, you may contact our helpline.

Example 1: Upon up front sales charge

Investment amount: S$1000
Sales Charge: 1%
GST: 7%

Net investment amount
= S$1000 – (S$1000 x 1% + 7% GST)
= S$1000 – (S$10 + 7% GST)
= S$1000 – S$10.70
= S$989.30

Example 2: Upon platform fee deduction

Average AUM for Equity funds: S$50K
Quarterly platform fee = S$50K x 0.125% = S$62.50
GST = S$62.50 x 7% = S$4.375

Your buy orders will only be transacted when we receive your payment. Once we received your cheque/Internet Bill Payment for your orders before 3pm on each business day, your orders will be transacted on the same day. Cheques/Internet Bill Payment received after 3pm will be transacted on the next business day. Cheques received on a non-business day will also be transacted on the next business day.

Refer to FAQ on 'Payment Methods' for information on Internet payments and Telegraphic Transfers.

For cheque payment, we do not wait till your cheque is cleared before processing your purchase order. Your purchase order will be transacted on the same business day if the cheque is received before 3pm.

Cash Fund/ Cash Account/ Nikko AM Shenton ShortTerm Bond (SGD)

Your buy orders will be transacted immediately without any lag time on the same business day that you place your order, provided they are placed before 3pm. Fundsupermart.com will withdraw the monies from your Cash Fund/Cash Account/Nikko AM Shenton ShortTerm Bond (SGD) on the same day, so your fund purchases will be transacted and priced on the same day. This is unlike the payment modes such as Cheque or Internet bill payment, which have a time-lag before your fund purchases can be processed.

Orders received after 3pm will be transacted on the next business day. Orders received on a non-business day will be transacted on the next business day. All orders are irrevocable.

To know more about the Cash Fund, click here

To know more about Nikko AM Shenton ShortTerm Bond (SGD), click here

CPF-OA / CPF-SA / SRS

These orders will be transacted on the same business day that you place your order, provided they are received before 3pm. Orders received after 3pm will be transacted on the next business day. Orders received on a non-business day will be transacted on the next business day. All orders are irrevocable.

Exceptions:(applicable to cash and non-cash transactions)

According to the respective fund managers, the following funds have 2 business days lag time for all transactions. The transaction date will be 2 business days after the order or payment has been received, if it is received before 3pm on a business day:

Pending purchase orders will be voided automatically after 2 months.

For cash purchases via Cash Fund/Nikko AM Shenton ShortTerm Bond Fund SGD , you will receive a total of 2 emails from us: one when we receive your online order, and the other when your units have been priced.

For CPF-OA, CPF-SA and SRS purchases, you will receive a total of 2 emails. One when your online order is received, and the other when the units have been priced.

All CPF-OA transactions will be captured in the statements sent to you by your CPF agent bank. ALL CPF-SA transactions will be captured in the statements sent to you by the CPF Board. All SRS transactions will be captured in the statements sent to you by your SRS Operator.

NOTE: You can easily check the status of your buy order online. Go to My Account > View Holdings.

The price that you see on the website is the price of the fund 1-2 business days ago. It is the latest price of the fund at any point of time which is indicative. This indicative price is NOT the actual dealing price of the fund that you are buying or selling. Generally, the fund manager requires approximately 2 business days to consolidate and derive a unit price for the funds. These price are further valued independently by the fund's trustees. Therefore, the dealing price will be made known to the public 2 business days after the transaction date. Once we obtained the price confirmation from the fund managers, you buy orders will be updated and an email notification will be sent to you.

Exceptions:

i)The buy orders of the following funds will only be priced on 3 business days from the transaction date (T+3):

iFAST Financial Pte Ltd
(Fundsupermart.com)
10 Collyer Quay #26-01
Ocean Financial Centre Building
Singapore 049315.

Step 2: Once done, go to our website to open a Personal account by going to New To FSM > Personal/Beneficiary .

At the field 'CPF Account No.', key in your account information. This is usually your NRIC (e.g.S1234567E). For 'CPF Investment Account No.', enter the CPF Investment Account number given to you by your CPF agent bank. After your FSM Personal Account is approved, you will be able to invest with your CPF-OA monies and we will liaise with your CPF Agent bank to request your CPF-OA monies.

If you have already opened an account with us, you can go to the My Account > Update Account and click on 'Next' at the bottom of the page to update your CPF Investment Account number.

Important Note: From 1 Jul 2010, CPF members will not be able to invest the first $20,000 in their Ordinary Account (OA) and first $40,000 in Special Account (SA). This means that CPF members can only invest the amount they have in excess of $20,000 in CPFOA and $40,000 in CPFSA accounts. For more details, click here.

Once updated, for unit trusts that are included under CPF-SA scheme, the payment option to pay with your CPF-SA will automatically appear when you place a buy order.

Important Note: From 1 Jul 2010, CPF members will not be able to invest the first $20,000 in their Ordinary Account (OA) and first $40,000 in Special Account (SA). This means that CPF members can only invest the amount they have in excess of $20,000 in CPFOA and $40,000 in CPFSA accounts. For more details, click here.

Once the transaction cycles are completed, your units will appear under your holdings. All units are priced on based on the NAV of the transaction date (T).

You will be able to track the profit/loss of your investments easily as the current value of your holdings are updated daily at Fundsupermart.com

A monthly e-statement (in PDF format) will be sent to your email address if you have performed at least one transaction in that particular month.

On top of that, you can easily view or retrieve any of your online monthly statements for the past 12 months under My Account > Monthly Statements.

To know more about PDF e-statements, click here

You may retrieve your PDF password by logging into your account at our website. Go to My Account > Monthly Statement and click on ‘Click here to view or change your PDF password’ on this page.

Please note that if you have changed your PDF password, the new password will only be applied to Subsequent PDF e-statements only.

For example, if you change the PDF password in August, it is applicable to September e-statement onwards. You need to remember the password prior to the password change to open all the past statements received including the August e-statement.

Note: There will be no trading on Singapore Public Holidays and Fund Holidays declared by individual fund managers. Trading of the funds will be resumed on the following business day.

To view the indicative currency exchange rate used, simply click on ‘Current Value’ under your portfolio. There will be a pop-up message indicating the exchange rate used. The Current Value (fund currency) is derived from units x latest NAV price.

Please note that the redemption proceeds received from the fund manager is denominated in the fund currency. You may choose to receive the proceeds in SGD.